Operate

The partner contract - SLA, rate limits, data handling, versioning, support.

What you agree to when you ship on Swiggy MCP in production. Read this once before go-live; use it as a reference later.

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Brand guidelines

  • Brand guidelines & downloads - Swiggy for food, Instamart for groceries, Dineout for dining. Logos, attribution badges, and placement guidance.

The contract

  • SLA & uptime - availability and latency targets per endpoint class.
  • Rate limits - gateway-enforced caps (429 + Retry-After, no X-RateLimit-* headers) and good-citizen guidance.
  • Data & compliance - DPDP 2023 posture, residency, PII handling.
  • Versioning - SemVer commitment, deprecation windows, how we announce breaking changes.

Lifecycle

  • Changelog - what shipped when.
  • Support - how to reach us, SEV handling, co-branding.

For enterprise partners

If you're operating an agent platform at scale, some of the defaults above are negotiated bespoke - rate-limit ceilings, SLA remedies, co-branding rights, commercial terms. Start at Enterprise onboarding.